Office of Information Technology

THE BASICS

DESCRIPTION

Determine Your Phone Number

You need to know your phone number prior to setting up voice mail. Your Residence Director should have access to that information.

Mailbox

The student with the primary number on the phone (button 12) accesses voice mail by pressing the Mailbox button (button 1) at the top left of the phone. 

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To setup voice mail the user pushes the Mailbox button. The user will be prompted to enter a password. The default password is 1111. After entering the password the user will be requested to change the password. (Minimum length is 4 digits). You will also be prompted to Record Your Name.

MBLN XXXX

The student(s) with the secondary number on bottom right (buttons 10 or 11) use the MBLN button on the top right (button 6 or 7).

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To setup voice mail the user pushes the MBLN button. The user will be prompted to enter a password. The default password is 1111. After entering the password the user will be requested to change the password. (Minimum length is 4 digits). You will also be prompted to Record Your Name. (Note: the handset needs to be in the cradle of the phone before you press the MBLN button, if not you will get a “Mailbox Not Possible” message. Once logged in you can pick up the handset and listen to your messages.

Voice Mail Light

A Light will appear next to the Mailbox button or MBLN button if voice mail is present. When you press the Mailbox button or MBLN button the display will show “Call Server”, at this point the user pushes the Check Mark key at the bottom of the phone. The phone will dial into Xpressions Voice Mail server and you  will be prompted to enter a password.

Listen to messages

Once logged in choose option 3 to listen to your messages.

Save Messages

to save a voice mail after listening to it press 4

to save a voice mail while listening to it press * 4

Delete Messages

to delete a voice mail after listening to it press 6

to delete a voice mail while listening to it press * 6

Alternate access to Voice Mail

You can access voice mail from any phone on campus by dialing 5180, and then enter your 4 digit extension followed by your password. You can also access voice mail from off campus or cell phone by dialing 740 284 5180

THE BASICS

DESCRIPTION

VOLUME CONTROL

KEYS

Handset and Speakerphone volume can be adjusted only while they are being used.

• To increase volume:  Press the (+) key
• To lower volume:  Press the (-) key

To save adjustments, press the (P) checkmark

CHANGING

RINGER VOLUME

While your phone is idle (handset in its cradle):

Ringer Volume

1. Press (+) or (-) button
2. Press the (P) checkmark to select Ringer Volume?
3. Press the (+) and/or (-) buttons to adjust volume level.

4. Press the (P) checkmark to store the volume.

CHANGING

RINGER PITCH

While your phone is idle (handset in its cradle):

Ringer Pitch

1. Press (+) or (-) button
2. Scroll to Ringer Pitch? and select it (P) checkmark
3. Press the (+) and/or (-) buttons to hear different patterns.
4. Press the (P) checkmark to store the new pattern.

TYPES OF RINGS

One Ring:.............. Internal Call

Two Rings:.................. External Call

VISUAL SIGNALS

Blink:..................... Incoming call

Flutter:.......................... Call is Holding

SPEAKERPHONE

Speakerphone works one way, you may listen to it but cannot talk into it. Students  accessing voice mail from the right side of the phone (MBLN xxxx) use the speaker phone until they are logged in.

MUTE

Press MUTE button to activate mute function.  When activated a red light appears beside the button.  The person on the call cannot hear you; however, you can still hear the caller.

TO PLACE A CALL

Internal extension:................................... dial the 4-digit extension number

Local:.................................................................................... 9 + number

Toll Free numbers (800,855,866,877,888) …………9 + 1 + toll free number

Long Distance (outbound) not authorized on student phones

Emergency Services ………………………………………………….9 + 911