Office of Public Relations

New Emergency Response System

Better communication in a crisis

Posted: Monday, April 28, 2008

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STEUBENVILLE, OHIO – Franciscan University of Steubenville announced today the future deployment of the Connect-ED communication service by the NTI Group, Inc. (NTI) to provide university leaders with the ability to reach all students, faculty, and staff with time-sensitive information within minutes. Franciscan University plans to have the system operational for the fall 2008 term.

"We recognize the important role that immediate communication plays in time-sensitive information and safety,” says Father Terence Henry, TOR, president of Franciscan University. “Connect-ED’s capabilities will allow us to keep students and staff informed whether they are in their rooms, sitting in front of their computers, or on their way to class.”

Built exclusively for post-secondary institutions using the experience gained in delivering hundreds of millions of messages for K-12 educators, the service enables campus leaders to schedule, send, and track personalized voice messages at up to six phone numbers and two e-mail addresses per person. In all, the multi-modal service helps officials reach out to students and staff via voice messages to home, work, and cell phones, text messages to cell phones, written messages to e-mail accounts, and messages to TTY/TDD receiving devices for the hearing impaired

“It’s crucial that we are able to notify students immediately in emergency situations because up-to-date communication helps minimize the spread of misinformation, restore order, and provide direction,” Father Henry says.

The system can be used to notify entire student populations and staff members of school closures and contingency plans due to inclement weather, issues arising from pandemics, or other late-breaking developments. Connect-ED has been successfully used for communication by schools across the country during events such as Hurricane Katrina, Hurricane Ernesto, school shootings, campus notifications required by the Clery Act, and to help locate missing children.

Franciscan University will be testing the Connect-ED service in July. If you are a community member who erroneously receives a call, please contact 740-284-7033 and your number will be removed from the service immediately.

More information about the Connect-ED service for post-secondary educators is available at

About Franciscan University Noted for its integration of challenging academic programs and a dynamic faith environment, Franciscan University of Steubenville attracts over 2,400 students from all 50 states and 12 countries. Its strong integration of Catholic values in residence halls, sports, and throughout student life complements the University’s 36 undergraduate and seven graduate programs. To find out more, contact the Admissions Office at 800-783-6220 or visit
About The NTI Group The NTI Group, Inc. (NTI), a Delaware corporation, is a privately held company that provides award winning communication systems designed specifically for local, regional, state, and Federal government entities. The Connect family of services enables rapid dissemination of critical information via voice and text devices using its premier mass notification engine designed to allow users to quickly and easily record and send time-based notifications to thousands of people in minutes using just a telephone. NTI makes and distributes the Connect-ED®, Connect-CTY®, Connect-GOV®, and Connect- MIL® systems, allowing users to target specific groups and/or geographic regions within their database(s) and engage recipients in two-way communication by asking them to respond to questions via their telephone keypads.
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