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TitleComputer Tech Assistant I
DepartmentOffice of Information Technology
Hours8-20
Step Level4
SemestersFall,Spring,Summer
DutiesWorks with faculty, academic staff and student employees to troubleshoot computer and printer problems. Refer problems to other OIT staff as appropriate. Installs software, setup computers and printers. Provide assistance to OIT staff. Train students, faculty and staff in use of computers and printers. Assist staff and faculty as assigned.
QualificationsExcellent communication and interpersonal skills. Able to multi-task. Working knowledge of computer hardware and software, and ability to learn new technologies. Experience in resolving computer hardware and software problems.
Contact NameSandi Radvansky
SupervisorCoordinator of Academic Computing
Contact Phone(740) 284-5357
Contact Emailsradvansky@franciscan.edu
NotesThis person comes with a high level of technical knowledge. The training they receive for the first semester is the procedures of Academic Computing. After the 1st semester, they graduate to Computer Tech Asst. ll
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