Manager, User Support Services -- Information Technology Services | Franciscan University| Franciscan University of Steubenville
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    Manager, User Support Services

    Information Technology Services

    Guided by the Mission and Vision of Franciscan University of Steubenville, the Manager of User Support Services oversees the timely delivery of high quality technical support service to the campus community. This customer-service based role is responsible for the scheduling and management of the User Support Services team that assists at the Help Desk, in the classrooms and in labs. As a whole, the team is responsible for supporting Windows and iOS based hardware and software for all faculty, staff and students.


    Date: September 21, 2017 
    Position Available:  Manager, User Support Services – SG9 
    Position Reports to:  Director, Information Technology Services 
    Department:  Information Technology Services 
    FLSA Status:  Exempt 
    Hours:  Monday – Friday, 8:30 a.m. - 4:30 p.m., some evenings and weekends and occasional travel  


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